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FREIGHT
All Clutch Masters shipments are F.O.B. Rialto, California 92376.
Flat rate freight
within lower 48 States @ $25.00.
All shipments will be shipped Via ground by DHL or UPS ground.
We offer
Overnight, 2nd day and 3rd day services. Please call for further instruction.
RETURN POLICY
Any unauthorized return will be refused. You must call (888-497-9555) and receive a RGA (Return
Goods Authorization) number. This number must be displayed next to your return
address on the outside of your shipping container.
All returns must be sent to: Clutch Masters 267 E. Valley Blvd. Rialto, CA
92376. Any returns shipped back to 41 Gardner avenue, Brooklyn, NY will have to
pay an additional $45 for S/H to Rialto, California.
Clutch Masters will not accept returns received at the Rialto address more than
30 days after the invoice date, unless prior agreement has been made.
Defective merchandise will be exchanged once received at Rialto for evaluation.
There is a 25% restocking fee on accepted returns, excluding cores and special
orders.
Special ordered items require a non-refundable 100% deposit.
All orders must be inspected upon receipt. Damages should be reported to the
carrier immediately when the shipment is received. Damaged goods are the
responsibility of the shipping company. The customer must make claims with the
shipping company when damage occurs.
All returns must include a copy of the original invoice, or no credit will be
issued.
LIMITED WARRANTY
CLUTCH MASTERS performance clutch products are warranted to be free from
defects in materials and workmanship for a period of ninety (90) days from the
date of purchase. Clutch Masters does not warrant or make any representations
concerning its clutch products when not installed in accordance with the
manufacturer’s
instructions for such installation and maintenance practices of the automotive
industry.
Clutch Masters will not be liable for labor charges and other intangible or
consequent losses that might be claimed as a result of the failure of any part,
nor shall they be liable for damages or injury to any persons or property
resulting from the misuses or improper installation of any part subject to this
warranty.
Clutch Masters reserves the right to examine all parts returned for warranty
claim to determine whether or not any such part has failed because of a defect
in material or workmanship.† Clutch Masters' obligation under this warranty
shall be limited to repairing, replacing, or crediting, at their option, any
part found to be defective. The customer must prepay all freight charges on the
return of such parts.† There are no other warranties either expressed or
implied, which extend beyond those set forth in the preceding paragraphs.
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