Terms and conditions of sales

Terms and conditions of sales

Pricing

All shops are required to have proof of involvement in the automotive retail sales in a form of a business license, published advertisement, business card, or photograph of the establishment. All shops in New York is required to present a resale tax certificate. Pricing structure is base out of involvement in the automotive industry and monthly sales statistics. All pricing are subject to change without notice. We are not responsible for typographical errors on ours www.worksaerodynamics.com web-site, www.buyspoilers.com web-site, www.worksvanrack.com web-site, brochures, color catalog, and CD Rom.

Payment

Cash on delivery, Cashiers check, Money order, or Pre-pay, unless approval has been made for a Company Check or Credit terms having been established. Return checks will be subject to a $25.00 return check fee charge. If a return check does occur payment must be paid within 24 hours. Failure to pay will result in a $9.00 charge per day. In order to pay by check or credit card please contact Works Wholesale for more information. All checks must be made payable to : The Works Wholesale.

Special Orders

For special orders, a 50% deposit must be made before order. Special order items are non-cancelable and non-refundable. Special orders may take anywhere from 2-12 weeks before arrival.

Drop Ship

All packages must be pre-paid in full before delivery to a third party. We are not responsible for any fees associated with C.O.D. charges, shipping fees, package refusal, and time of arrival unless specified.

Shipping

We always attempt to ship orders out within (3) business days upon order. All packages within the coverage area is subject to a $9 - $35 fee for delivery pending on the mile radius from NYC, New York. To determine shipping rates you can CLICK HERE. All packages outside the coverage area will be shipped by United Parcel Services. Oversize packages will be shipped by Old Dominion Freight Liners. Approximate freight charges may be Quoted, but are subject to changes without notice. All retail Shops are responsible for all shipping cost.

Claims for shipping damages

Product that are damaged during transport must be reported to the carrier within 24 hours after receiving delivery. Otherwise customer will be held liable for all damages acquired through shipping. Please inspect all packages thoroughly before signing acceptance of shipment. We are not responding in filing claims. You must do the claim directly to the carrier.

Returns

Unused merchandise in like-new condition. This mean absolutely no sanding, primer, paint, and screw holes. If product is in its original like-new condition it may be returned prepaid in the original shipping packaging with all labels, hardware, instructions, etc. All returns must be accompanied by an R.G.A. (return goods authorization) and receipt of purchase. The R.G.A. must be issued by The Works Wholesale Inc. within (5) business days from the date of arrival. All returns without R.G.A. will be refused. All items must be returned freight prepaid. Any items sent freight collect will be refused and returned at your expense. All returns are subject to a 30% cancellation/restocking fee. Special order items can not be returned or issued a credit. When the item have been examined and the reason of the return is verified, you will be issued a credit or exchange. There are no refunds.

Note:

All parts sold by Works Wholesale Inc. is for off-road use only. Actual parts may differ from pictures on the catalog, internet, or our display unit. Aftermarket parts, which includes: Body kits, Hoods, Fenders, Scoops, ETC. may required modifications in order to fit. For example: Shaving , cutting, extending, sanding, etc. This needs to be worked on by trained professionals with licensed facility body shop. In case customers decided to do this themselves The Works Wholesale Inc will not accept any Returns, exchanges, credits, or refunds. All bumper kits will required complete removal of radiator support or bumper reinforcement. If there is a problem with items not fitting correctly with our product or with our manufacturers product you must take 10 pictures of the part itself on the vehicle and 5 pictures off the vehicle from several different directions. If you have any questions regarding the angles which the pictures has to be taken please contact us at 718-497-9555 before taking any pictures. Once we receive pictures it will take 24 - 72 hours for us to notify the customer if the problem can be corrected.

All pictures in www.worksaerodynamics.com, www.buyspoilers.com, and www.worksvanrack.com are all property of The Works Wholesale Incorporated. For permission to use web-site or pictures please call us @ 888-497-9555 or e-mail us.